Wholesale

Cinder & Smoke Wholesale

 

Thank you for your interest in joining Cinder & Smoke Wholesale family!

We offer many options when joining us:

  1. Carry our Cinder & Smoke Signature line 
  1. Carry our Dessert Candle Line 
  1. Work with us to create your own line with a choice of vessels and personal label. 
  1. Order candles in the vessel of your choice without a label (you can add your own) 
  1. Each wholesale account has the opportunity to have their own Signature Candle Fragrance. This fragrance will not be offered to any other wholesaler within 30 miles (with the exclusion of Cinder & Smoke)                                           
  2. Once a wholesaler chooses their line of scents for a season, no other wholesaler can carry the same scents within 30 miles during that season.
  • To become a Cinder & Smoke retail partner, we invite you to apply for a wholesale account for your brick & mortar shop.

All new wholesale applications will be reviewed prior to acceptance. A tax ID # is required.  A brick & mortar location is required for all accounts. E-commerce is allowed on your own website if you have a brick & mortar. No E-commerce only businesses will be approved. Third party retail sites require prior approval. Cinder & Smoke reserves the right to limit the fragrance choices to retailers within a territory.

 

  • Initial opening wholesale order with the Cinder & Smoke label is $200. With no minimum reorder.  There is a minimum purchase of 4 candles per scent.    We ask that you make at least one order of $150 or more every three months.

 

ORDERING INSTRUCTIONS

Orders may be submitted online by visiting www.cinderandsmokecandle.com. Contact the Customer Success Team if you need assistance with your account or logging in. We also accept orders via email.  

Candles must be ordered in packs of four (4) per fragrance for each container style. Fragrance melts must be ordered in packs of six (6) per fragrance. If candles or melts are not ordered in complete packs, we reserve the right to fill packs. Cinder & Smoke also reserves the right to substitute fragrances without notice with a similar fragrance.

SHIPPING

Currently we use USPS and UPS as our carrier.  Lead times are generally 5 days or less if fragrance is in stock.  We can offer a delivery estimate once we receive your order. 

Local delivery is available. 

 

DAMAGE AND ORDER DISCREPANCIES

Any damage or order discrepancy claims must be submitted to Cinder & Smoke Candle Co. within 5 days of receiving the order.  Please reference order number, jar size, fragrance and quantity. Attach images of damage (image of base label is also helpful).

PAYMENT

Cinder & Smoke Candle Co. accepts all major credit cards (we do charge 2.9% + $.30 per order).  Payment at local delivery in the form of cash or check is available for accounts which a payment history has been established.